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Integrated Management System, BCM System, and the National Standard for BCM System Objectives

  1. Client satisfaction should not be less than 80% in 2024.

  2. Sharjah Chamber and Expo Centre’s employees’ satisfaction should not be less than 80% in 2024.

  3. Increase the number of members affiliated with the chamber by 3% until the end of 2024.

  4. Increase the chamber’s electronic services by 3 services by the end of 2024.

  5. Increase the efficiency of the Human Resources Department in Sharjah Chamber by implementing at least 10 specialized training programs by the end of 2024.

  6. Spreading and enhancing the culture of corporate excellence among the chamber’s staff members based on the best practices in this field throughout 2024.

  7. Spreading the culture of occupational health and safety among chamber staff and the business community by implementing at least 4 internationally accredited and specialized first aid courses during 2024.

  8. Supporting the business sector across Sharjah and developing its economic relations by organizing (5) business to business meetings (B2B) during the economic forums organized or participated in by the chamber in 2024.

  9. Spreading the culture of arbitration among the business community through promoting the services and procedures of Sharjah International Commercial Arbitration Centre in social media platforms by issuing (25) electronic publications in 2024.

  10. The percentage of parental satisfaction about the educational service provided by My Little Chamber Nursery should not be less than 80% by the end of the academic year of 2024.

  11. Conserving electricity and water consumptions by 3% by the end of 2024.

  12.  Recycle 20% of the papers used in the chamber by the end of 2024.

  13. Ensure the business continuity of prioritized (critical) services that are provided electronically to the members, by signing a Service Level Agreement (Cooperation Agreement) with Sharjah Department of eGovernment by the end of 2024.

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