Sharjah Chamber of Commerce and Industry (SCCI) hosted a workshop on the Business Continuity Management System (ISO 22301) to expand the Chamber's capacity to serve the business community in emergencies.

Organized by SCCI’s Strategy and Institutional Excellence Office, the workshop was attended by HE Mohammed Ahmed Amin Al Awadi, Director General, in addition to department directors and members of staff. Maryam Ahmed Al Ali, Director of SCCI Strategy and Institutional Excellence Office, and Mahmoud Al Anati, a specialist in institutional excellence and strategic planning, presented the workshop and reviewed mechanisms set up for developing a business continuity plan and highlighted the potential scenarios and risks that might result in disruption of services provided.

Al Awadi stressed that the workshop comes in line with SCCI's strategy and plans to address future challenges and ensure that the Chamber is always prepared to offer the entire range of services to the emirate's business community at all times, including in times of emergencies and crises.

"SCCI is committed to fostering institutional excellence and adopting a practical approach to enhance the performance of its staff. The workshop is not only intended to improve the occupational performance of our employees but also to achieve the Chamber’s strategic goals, which include developing competent and highly experienced national cadres that can effectively contribute to taking the Chamber to new heights of quality and excellence,” Al Awadi said.

For her part, Maryam Al Ali clarified that the implementation of the Business Continuity Management System standards will improve the Chamber’s capacity to fulfill its obligations toward Sharjah's private sector while helping the Chamber achieve its strategic goals of promoting performance, improving service delivery, and ensuring its continuity at all times.

"The workshop has provided a comprehensive understanding of how to prioritize services provided and carry out operations during crises while satisfying the relevant authorities. It was also meant to highlight measures and procedures necessary to mitigate challenges in order to control operational costs," Al Ali said.